Support
& Service
With our professional complete packages we ensure that your IT and software solutions for process
technology launch and run smoothly in the long term. We either act on behalf of the system supplier
or in a direct contractual relationship with you.
Our accompanying training ensures that your employees can improve and update their knowhow.
You benefit for our expertise, fast and straightforward follow up and from personal contacts.IT Security in Automation Technology
- Service contracts for security processes and solutions
- Periodic analysis and review of occurrences from security appliances
- Forensic analysis from security incidents
- Adaption and implementation of security measures for modified infrastructure
Lifecycle
- Preventative maintenance for networks and systems
- Trouble shooting and emergency maintenance
- System and component maintenance
- Customization to modified operational and production parameters
- Release change
- Standby, hotline, remote service
Software care and support agreements
- Software care and support and update agreement for CAD and individual software
Training
- We train your staff in the whole range of automation and security systems
- in system engineering
- in system service and diagnostics
- in system operation
- in system extensions
- during the whole system lifecycle
